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  Security Information
Protect Yourself From Fraud! Read Full Message

The banking industry continues to see an increase in fraud attempts targeting customers. Staying alert and knowing how to respond are important steps you can take to help protect yourself and your accounts.

If you receive a fraud alert or suspicious phone call, even if the caller ID says Spencer Savings Bank, never provide personal information such as your Social Security number, account or debit card number, PIN, password, or one-time code. End the call and contact us directly to confirm whether the call is legitimate and whether any action is needed.

We encourage you to visit our Fraud Center for best practices and safety tips to help protect yourself from fraud. If you have any questions or concerns, please contact our Customer Service Center immediately at 1-800-363-8115.

Fraud Alert Text Message

The Smartest Text Message You’ll Ever Send

As part of our ongoing fraud monitoring program, Spencer Savings Bank is introducing two-way text alerts to detect suspicious activity in real time.

Please opt into these important messages, simply by responding to our text message following card activation.

Opting in will allow us to keep tabs on your debit card together. We will text you if we notice a suspicious transaction, and you can instantly respond via text to confirm or deny the transaction.

Fraud Alert Text Message

Find Out More

Visit your local branch, or call us at 1-800-363-8115 today!