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  Security Information
Protect Yourself From Scammers! Read Full Message

The banking industry has seen an increase in fraud attempts targeting customers. Spencer will never request your one-time passcode/security code, online banking username, password, or PIN via text, email, or phone, nor request that you establish an account at another bank to secure your account balances. If you receive any such request, please do not provide any information. Visit our Fraud Center for best practices and safety tips.

If you receive such a request, do not respond or provide any information. Instead, contact our Customer Service Center immediately at 1-800-363-8115, regardless of the message channel.

Fraud Alert Text Message

The Smartest Text Message You’ll Ever Send

As part of our ongoing fraud monitoring program, Spencer Savings Bank is introducing two-way text alerts to detect suspicious activity in real time.

Please opt into these important messages, simply by responding to our text message following card activation.

Opting in will allow us to keep tabs on your debit card together. We will text you if we notice a suspicious transaction, and you can instantly respond via text to confirm or deny the transaction.

Fraud Alert Text Message

Find Out More

Visit your local branch, or call us at 1-800-363-8115 today!