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  Security Information
Protect Yourself From Scammers! Read Full Message

The banking industry has seen an increase in fraud attempts targeting customers. Spencer will never request your one-time passcode/security code, online banking username, password, or PIN via text, email, or phone, nor request that you establish an account at another bank to secure your account balances. If you receive any such request, please do not provide any information. Visit our Fraud Center for best practices and safety tips.

If you receive such a request, do not respond or provide any information. Instead, contact our Customer Service Center immediately at 1-800-363-8115, regardless of the message channel.

Contact Us

Customer Service Center

1-800-363-8115

Mon – Fri: 8am – 8pm
Sat: 8am – 2pm

To report a lost or stolen Visa® Debit Card or ATM Card, please contact your local branch, or call the following number: (800) 472-3272.

Email Directory:

Personal Accounts
personalaccounts@spencersavings.com

Small Business Accounts
smallbusinessaccounts@spencersavings.com

Equity Loans and Lines
equityloans@spencersavings.com

Mortgages
mortgageloans@spencersavings.com

Commercial Real Estate Loans
commercialrealestate@spencersavings.com

Commercial Lending
commerciallending@spencersavings.com

Employment Opportunities
employment@spencersavings.com

If you are interested in obtaining a list of our mortgage loan originators and their unique identifier numbers, please contact our Customer Service Center at 1-800-363-8115 to receive a copy. This list will be available upon request.