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  Security Information
Protect Yourself From Debit Card Fraud! Read Full Message

The banking industry continues to see an increase in debit card fraud attempts targeting customers. As a reminder, all Spencer cardholders are automatically enrolled in fraud text alerts.

If you receive a fraud alert or a suspicious phone call, do not provide any personal or account information. Instead, visit Card Management in mobile or online banking to temporarily turn your card off. Then, contact us immediately by dialing the phone number on the back of your card to verify the transactions.  Once the matter has been resolved, remember to turn your card back on.

We encourage you to visit our Fraud Center for best practices and safety tips to help protect yourself from fraud. If you have any questions or concerns, please contact our Customer Service Center immediately at 1-800-363-8115.

Contact Us

Customer Service Center

1-800-363-8115

Mon – Fri: 8am – 8pm
Sat: 8am – 2pm

To report a lost or stolen Visa® Debit Card or ATM Card, please contact your local branch, or call the following number: (800) 472-3272.

Accessibility Assistance

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Email Directory:

Personal Accounts
personalaccounts@spencersavings.com

Small Business Accounts
smallbusinessaccounts@spencersavings.com

Equity Loans and Lines
equityloans@spencersavings.com

Mortgages
mortgageloans@spencersavings.com

Commercial Real Estate Loans
commercialrealestate@spencersavings.com

Commercial Lending
commerciallending@spencersavings.com

Employment Opportunities
employment@spencersavings.com

If you are interested in obtaining a list of our mortgage loan originators and their unique identifier numbers, please contact our Customer Service Center at 1-800-363-8115 to receive a copy. This list will be available upon request.