Please remember that Spencer Savings Bank will never call, text, or email asking for your personal or account information. If you receive a suspicious call or message, hang up immediately and contact us directly at 1-800-363-8115.


Through new technology innovations, fraud attempts are on the rise. Being aware of some of the most used schemes is the only way to prevent becoming a victim of fraud.

Fraudsters may pretend to be an employee of the bank or a government agency. They are known to fake a caller ID number, voice recording or even the template of an email.

Beware of unsolicited callers requesting online banking credentials, pin numbers, usernames, passwords, access codes or even asking you for permission to access your computer. Always exercise caution and be aware that a financial institution or government agency will never ask you for this information.

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