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  Coronavirus Update

We are offering a SBA Paycheck Protection Program to support our business customers. Read More

On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law. Among other forms of economic aid, the CARES Act provides businesses affected by COVID-19 with special assistance programs. One such Small Business Administration (SBA) program is the Paycheck Protection Program, which assists businesses with job retention and specific expenses. Spencer Savings Bank is proud to partner with FOUNTAINHEAD Commercial Capital / Small Business Finance, a top national SBA lender, to offer the Paycheck Protection Program for businesses in need. Click on the link below to fill out our short internal application form. After completing the form you will be directed to Fountainhead’s website with more information. Internal Application

When completing the application, on the Fountainhead website, please indicate Spencer Savings Bank as the FastTrack Partner, and as the Referral Partner’s email address.


ATM Service Specialist

Department: Deposit Operations
Location: Elmwood Park, NJ

Responsible for providing primary support for ATM/Debit Card processing, including card issuance, daily card settlement, and Reg E claim receipt/response. This candidate responds to Branch and Remote ATM/hardware issues, ensures prompt service call response, schedules regular maintenance and coordinates screen image changes and software loads as appropriate. Oversees daily ATM terminal proof and settlement. Assists the coordinator in all aspects of research, statistical compilation, and report creation.

AVP & Small Business Lending Coordinator

Department: Retail Banking
Location: Elmwood Park, NJ

Responsibilities include the management and development of the institutions Small Business Loan portfolio. This individual works closely with the Regional Manager, Business Development Officers, Market Managers, Financial Center Managers and the C&I Department in uncovering small business lending opportunities and building profitable DDA relationships. This position is responsible for gathering and presenting financial information of prospective loan customers for processing. Ownership of Spencer’s overall Small Business Lending Program, which includes policies, procedures, product development and profitability.

AVP & Mortgage Originations Specialist

Department: Mortgage Originations
Location: Elmwood Park, NJ

Responsible for coordinating daily operations of the Mortgage Originations Department. Ensures loan applications are processed, underwritten and closed in compliance with regulatory and Bank policies. Monitors production pipeline with staff on an on-going basis for quality, accuracy and consistent turnaround time. Assists with the development and implementation of policies and procedures to ensure compliance with industry and internal bank requirements. Interacts and troubleshoots processing, underwriting, pre-closing and closing issues/problems with department staff, correspondent lenders, borrowers, appraisers and attorneys in order to expedite loan approvals and closings.

Assists in the evaluation and enhancement of the performance and development of personnel and makes recommendations to Vice President regarding ongoing training and continued education of staff. Collaborates in researching, developing and preparing the department’s annual operating budget. Oversees and manages, along with other departments, the HMDA/LAR process.  Ensures that all loan files are upgraded with the proper data for monthly LAR tracking and year-end HMDA reporting. Performs other duties as required.

C&I Underwriter

Department: C&I Lending
Location: Elmwood Park, NJ

Responsible for underwriting commercial loans and evaluating applications originated by the department.  Duties include gathering and analyzing financial data, assessing underlying credit risks and determining overall credit worthiness of prospective borrowers.  Processes, underwrites and approves/declines credit applications sourced from the branch network and loan officers.  Provides ongoing monitoring of the loan portfolio through the annual reviews, renewals of existing credit facilities and monitoring financial and covenant compliance.

Qualified candidate should possess a College Degree, or equivalent related business experience. Minimum of five years of previous commercial underwriting experience is required, along with a working knowledge of credit issues, bank policies and commercial loan documentation.  Demonstrated ability to analyze tax returns, operating statements and pro-forma statements to calculate loan-to-value and debt-coverage ratio.  In-depth experience with cash flow and leverage analysis.  Excellent written and verbal communication skills required. Proficiency with various software programs preferred; including word processing and spreadsheet applications.

Customer Service Representative IV

Department: Retail Banking
Location: Elmwood Park, NJ

Supervises the daily function of the teller line by scheduling CSR coverage and providing operational training to ensure a high level of customer service. Provides guidance in complex customer transactions, balancing daily branch settlements and conducting customer transactions when required. Actively participates in the Bank’s business development and community activities. Assists branch management in an operational supervisory capacity.

Qualified candidates should possess a High School degree or GED and a minimum of four years of equivalent banking experience. Excellent verbal and written communication skills and organizational skills required. Proficiency with banking software required.

Financial Center Relationship Representative

Department: Retail Banking
Location: Various Locations

The Financial Center Relationship Representative (FCRR) is responsible for building long-term profitable customer relationships via acquisition of new customer market share, expansion & retention of existing customer wallet share and the delivery of a consistent extraordinary customer experience.  Responsible for managing and cultivating a book of business of existing customers with expectations of growing core deposits, loans and ancillary bank services.  Executes a customer contact strategy that includes tele-consulting, email, mail or text to drive customers into the bank for relationship expansion.

Responsible for consistently conducting needs-based assessments with every customer via profiling to proactively identify opportunities to make the customer money, save the customer money and/or make the customer’s banking more convenient.  This individual will also assist in educating and developing the referral skills of the Financial Center Service Representatives in their branch.  This individual should require minimal supervision and provide flexibility of coverage for the branch by supplementing general platform sales, service and operational responsibilities as required.

Financial Center Service Representative I (Part Time)

Department: Retail Banking
Location: Various Locations

Financial Center Service Representative (FCSR) I is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.  This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures.  Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment.   Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction.  Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

Financial Center Manager II

Department: Retail Banking
Location: Saddle Brook & Parsippany, NJ

Responsible for coordinating, monitoring and scheduling the work of staff members to ensure efficient branch operations. Provides guidance to CSRs with complex customer transactions, balances daily settlements and conducts customer transactions when required. Maintains a retail sales environment that is consistent with operational policies and procedures. Meets deposit, loan referral, fee income and expense goals, as established through the bank’s budgetary process. Assumes overall Financial Center responsibility.

Qualified candidates should possess a minimum of 5 years CSR/sales experience, or equivalent experience within a banking environment and a minimum of 2 years of supervisory experience. College degree preferred.  Excellent communication, organizational and supervisory skills required.  Excellent customer service/interpersonal skills and sales skills are also essential.  Proficiency with banking software required. Qualified candidate must be technology savvy with proficiency using various devices including tablet computers, desktop computers and smartphones.

Mortgage Closing Representative

Department: Mortgage Originations
Location: Elmwood Park, NJ

Responsible for the preparation of the closing package and performing company procedures required to close and fund residential mortgage loans in accordance with the Bank’s and investor policies and requirements.  Coordinates each residential mortgage and modification closing; corresponds with the borrower, the borrower’s attorney and the Bank’s attorney in order to schedule each closing in a timely and efficient manner.  Interacts routinely with the Bank’s review attorney, the borrower’s closing agent, residential salespeople, the processor, the underwriter and other bank staff.

VP & Client Manager

Department: Commercial Real Estate
Location: Elmwood Park, NJ

Responsible for generating CRE business by developing new business relationships and marketing commercial real estate loans and other products and/or related services. Duties include establishing, maintaining and developing CRE business with customers and potential customers to meet department loan closing goals.

Qualified candidates should possess College Degree, or equivalent related business experience. A minimum of three years commercial real estate origination experience required. Some college and banking experience preferred. Excellent written and verbal communication skills required. Proficiency with various software programs preferred; including word processing, spreadsheet and database applications required.