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  Important Information
Financial Center Updates & Important Information Read More

As the virus transmission rate continues to increase again in New Jersey, we’d like to inform you that we will be closing our lobbies to the general public effective Monday, December 7, 2020. If you need to conduct business inside one of our financial centers, you will be required to schedule an appointment.  However, we will be operating our drive-up facilities as normal.  Please see our revised hours of operation and financial center contact information. Financial Center Locations

Prior to visiting us, please check our “locations” section on the website for updated financial center accessibility.  We appreciate your patience as we do our part to protect you and our employees from the spread of COVID-19. Financial Center Locations

Learn about all the ways Spencer is creating a safe and secure environment. Read More

We continue to stay committed to you during this difficult period.  View an updated message from our Chairman and CEO. Read More

Opportunities

Customer Service Center Representative (Part-Time)

Department: Retail
Location: Elmwood Park, NJ

This position performs teller responsibilities, which include receiving and processing customer transactions, preparing and maintaining various reports and records and providing quality customer service. Performs full service teller functions, such as processing deposits, withdrawals and loan payments; cashing customer checks and processing Lock Box transactions.  Prepares a daily settlement of CSR transactions.

Responsible for assisting and answering inquiries from customers within guidelines established by CSC management. Performs other duties as required.

Financial Center Manager III

Department: Retail Banking
Location: Clifton, NJ and Garfield, NJ

The Financial Center Manager (FCM) III is generally more experienced and is responsible for managing the day-to-day operations of the branch, the internal sales process and customer experience. They are responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management.

This position is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards. This position is also responsible for security of equipment and premises, financial controls, collections and loss handling, as well as daily opening and closing procedures. In addition, the incumbent may supplement platform sales and service responsibilities as required.

Financial Center Manager III

Department: Retail Banking
Location: Ewing, NJ

Responsibilities include managing the day-to-day operations of the branch, the internal sales process and customer experience. This position is responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management.

The FCM III is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards. This position spends approximately 75% of the time outside the branch developing business and participating in community/business related activities/events.  Approximately 25% of their time is spent in the branch managing, observing, coaching and driving the internal sales and operational processes of the branch.

Financial Center Relationship Representative

Department: Retail Banking
Location: Elmwood Park & Saddle Brook, NJ

The Financial Center Relationship Representative (FCRR) is responsible for building long-term profitable customer relationships via acquisition of new customer market share, expansion & retention of existing customer wallet share and the delivery of a consistent extraordinary customer experience.  Responsible for managing and cultivating a book of business of existing customers with expectations of growing core deposits, loans and ancillary bank services.  Executes a customer contact strategy that includes tele-consulting, email, mail or text to drive customers into the bank for relationship expansion.

Responsible for consistently conducting needs-based assessments with every customer via profiling to proactively identify opportunities to make the customer money, save the customer money and/or make the customer’s banking more convenient.  This individual will also assist in educating and developing the referral skills of the Financial Center Service Representatives in their branch.  This individual should require minimal supervision and provide flexibility of coverage for the branch by supplementing general platform sales, service and operational responsibilities as required.

Financial Center Service Representative

Department: Retail Banking
Location: Elmwood Park, NJ

Financial Center Service Representative (FCSR) is generally more experienced and is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.  This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures.  Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment.  Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction.  They also assist the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

Financial Center Service Representative I (Part Time & Full Time)

Department: Retail Banking
Location: Various Locations

Financial Center Service Representative (FCSR) I is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.  This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures.  Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment.   Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction.  Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

Floating Assistant Financial Center Manager I

Department: Retail Banking
Location: Various Locations

The Floating Assistant Financial Center Manager I provides exceptional customer service while attending to customers’ needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists tellers with more complex tasks and schedules the work flow.

Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management. Performs other duties as assigned.

Loan Data Analyst

Department: Loan Administration
Location: Elmwood Park, NJ

Responsible for providing support to daily operations within Loan Administration focusing on portfolio analysis, system report writing, general ledger reconciliations, financial reporting monitoring, and maintaining other efficiencies through automation and analytical applications. Ability to handle to specific data entry for commercial real estate loans, stress testing the underwriting of loans for Sageworks input, and ability to report on such to upper management.

This position assures that loan portfolio activity is monitored via daily general ledger reconciliations and the maintenance/review of monthly/daily reports. Performs other duties as required.

Mortgage Closing Representative

Department: Mortgage Originations
Location: Elmwood Park, NJ

Responsible for the preparation of the closing package and performing company procedures required to close and fund residential mortgage loans in accordance with Spencer and investor policies and requirements. The Closer is responsible for coordinating each residential mortgage and modification closing; corresponding with the borrower, the borrower’s attorney and the Bank’s review attorney in order to schedule each closing in a timely and efficient manner.

This individual coordinates with the mortgage processor, sr. underwriter and borrower in securing outstanding closing conditions, insurance policies, certifications, etc. and ensures that all closing conditions have been cleared by an authorized employee and/or review attorney. Inputs and delivers all loans originated for sale to the investor before the required delivery deadline. The Mortgage Closing Representative tracks closed loans; uploads closing information into the Bank’s loan servicing system. Performs other duties as required.

VP & Relationship Manager

Department: Commercial & Industrial Lending
Location: Elmwood Park, NJ

Responsible for generating C&I business by focusing on developing new business relationships and a strong referral network – specifically with accountants, public agencies, attorneys, and Chambers of Commerce. This position cultivates referrals from branch network for business-related products and services. Participates in meetings of branch offices to enlist their consistent support and heightened awareness of new products and services.

This individual insures the profitability and credit quality of the portfolio in accordance with SSB’s credit policy and manages the day-to-day credit process, including credit write-ups, customer inquiries, and deal structures. Gathers financial information, prepares loan proposals, and manages several aspects of the underwriting function. Performs other duties as required.

VP & Client Manager

Department: Commercial Real Estate
Location: Elmwood Park, NJ

Responsible for generating CRE business by developing new business relationships and marketing commercial real estate loans and other products and/or related services. Duties include establishing, maintaining and developing CRE business with customers and potential customers to meet department loan closing goals.

Qualified candidates should possess College Degree, or equivalent related business experience. A minimum of three years commercial real estate origination experience required. Some college and banking experience preferred. Excellent written and verbal communication skills required. Proficiency with various software programs preferred; including word processing, spreadsheet and database applications required.