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Opportunities

Assistant Financial Center Manager III (AFCMIII)

Department: Retail Banking
Location: Clifton, NJ

The Assistant Financial Center Manager III generally has more experience and provides exceptional customer service while attending to customers’ needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists FCSRs with more complex tasks and schedules the work flow.

Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management.

In the absence of, or assisting the Financial Center Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity.

ATM Services Specialist

Department: Deposit Ops
Location: Elmwood Park, NJ

Responsible for providing primary support for ATM/Debit Card processing, including card issuance, daily card settlement, and Reg E claim receipt/response. This candidate responds to Branch and Remote ATM/hardware issues, ensures prompt service call response, schedules regular maintenance and coordinates screen image changes and software loads as appropriate. Oversees daily ATM terminal proof and settlement. Assists the coordinator in all aspects of research, statistical compilation, and report creation.

AVP & Small Business Lending Coordinator

Department: Retail Banking
Location: Elmwood Park, NJ

Responsibilities include the management and development of the institutions Small Business Loan portfolio. This individual works closely with the Regional Manager, Business Development Officers, Market Managers, Financial Center Managers and the C&I Department in uncovering small business lending opportunities and building profitable DDA relationships. This position is responsible for gathering and presenting financial information of prospective loan customers for processing. Ownership of Spencer’s overall Small Business Lending Program, which includes policies, procedures, product development and profitability.

CRE Underwriter II

Department: CRE Lending
Location: Elmwood Park, NJ

Responsible for underwriting mortgage loans on income-producing properties. Duties include in depth analysis of the credit including financial analysis, cash flow analysis (business, personal and global), evaluation of repayment sources along with an overall credit risk assessment. Prepares loan submissions for Department Manager, Senior Lending Officer and Credit Committee.. Works closely with Client Managers in structuring loans and recommends appropriate transactions. Maintains required knowledge related to bank credit policies, loan programs, and real estate markets. Performs other duties as required.

Customer Service Representative (Part-Time)

Department: Retail Banking
Location: Elmwood Park, NJ

This position performs teller responsibilities, which include receiving and processing customer transactions, preparing and maintaining various reports and records and providing quality customer service. Performs full service teller functions, such as processing deposits, withdrawals and loan payments; cashing customer checks and processing Lock Box transactions. Prepares a daily settlement of CSR transactions.

Responsible for assisting and answering inquiries from customers within guidelines established by CSC management. Performs other duties as required.

Customer Service Representative IV

Department: Retail Banking
Location: Elmwood Park, NJ

Supervises the daily function of the teller line by scheduling CSR coverage and providing operational training to ensure a high level of customer service. Provides guidance in complex customer transactions, balancing daily branch settlements and conducting customer transactions when required. Actively participates in the Bank’s business development and community activities. Assists branch management in an operational supervisory capacity.
 
Qualified candidates should possess a High School degree or GED and a minimum of four years of equivalent banking experience. Excellent verbal and written communication skills and organizational skills required. Proficiency with banking software required.

Financial Center Relationship Representative

Department: Retail Banking
Location: Various Locations, NJ

The Financial Center Relationship Representative is responsible for building long-term profitable customer relationships via acquisition of new customer market share, expansion & retention of existing customer wallet share and the delivery of a consistent extraordinary customer experience.

This individual will be responsible for managing and cultivating a book of business of existing customers with expectations of growing core deposits, loans and ancillary bank services. This individual will be responsible for executing a customer contact strategy that includes tele-consulting, email, mail or text to drive customers into the bank for relationship expansion. Performs other duties as required.

Financial Center Service Representative (Part Time)

Department: Retail Banking
Location: Various Locations

Financial Center Service Representative (FCSR) is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.  This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures.  Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment.   Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction.  Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

Financial Center Service Representative I

Department: Retail Banking
Location: Garfield, NJ

Financial Center Service Representative (FCSR) I . This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures. Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment. Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction. Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision. Performs other duties as required.

Financial Center Service Representative III

Department: Retail Banking
Location: Clifton, NJ

Financial Center Service Representative (FCSR) III is include responding to customers’ needs by processing a variety of financial transactions including but not limited to check cashing, withdrawals, deposits, and loan payments and/or greeting customers, performing customer needs assessment (profiling), opening accounts, cross selling, tele-consulting, developing relationships thru a book of business, and servicing accounts. The FCSR III may also research and resolve account issues or customer inquiries, promotes organizational products and services by referring current or prospective customers to other departments within the organization.

This position is responsible for managing and balancing cash drawers well as meeting sales expectations, which include deposit, loan and revenue generating referrals. Responsibilities may also include assisting the Financial Center supervisor with the teller line and end of day functions and preparing daily paperwork according to branch procedures. Works under general supervision.

VP & Client Manager

Department: Commercial Real Estate
Location: Elmwood Park, NJ

Responsible for generating CRE business by developing new business relationships and marketing commercial real estate loans and other products and/or related services. Duties include establishing, maintaining and developing CRE business with customers and potential customers to meet department loan closing goals.

Qualified candidates should possess College Degree, or equivalent related business experience. A minimum of three years commercial real estate origination experience required. Some college and banking experience preferred. Excellent written and verbal communication skills required. Proficiency with various software programs preferred; including word processing, spreadsheet and database applications required.

VP & Relationship Manager

Department: Commercial & Industrial Lending
Location: Elmwood Park, NJ

The position is responsible for generating C&I business by focusing on developing new commercial banking relationships and a strong referral network specifically with accountants, attorneys, public agencies, trade organizations and Chambers of Commerce. In addition, this position collaborates with other product partners within the Bank including Retail, Cash Management and Commercial Real Estate lending to capitalize on opportunities to grow the Bank’s C&I business while fostering strong inter-departmental partnerships.

As an integral part of the Bank’s growth strategy, the Relationship manager ensures the growth, profitability, and credit quality of the portfolio in accordance with the Bank’s credit policy while playing a key role in the customer relationship management and retention process. This includes among others collaboration with underwriters, portfolio managers, handling customer inquiries and deal structuring. Additional responsibilities include assisting with the gathering of financial information, assisting with the preparation of loan proposals and preparation of Term Sheets. Performs other duties as required.

VP & Retail Business Development Officer

Department: Retail Banking
Location: Elmwood Park, NJ

Responsible for the cultivation and development of Centers of Influence (COIs) that refer profitable new business relationships that have strong commercial non-interest bearing deposit, cash management and commercial lending needs. Also works closely with the Regional Manager, Retail Branch Management, the Business Banker, and the C&I and CRE Lenders in support of the above mentioned expectations.  The BDO will focus on developing relationships with “deposit rich” industries and companies with annual revenues greater than $5MM.