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Opportunities

V.P. & C&I Business Development Officer

Department: Commercial & Industrial Lending
Location: Elmwood Park (Corp. HQ)

Responsible for generating C&I business by focusing on developing new business relationships and a strong referral network – specifically with accountants, public agencies, attorneys and Chambers of Commerce.

Cultivates referrals from branch network for business-related products and services. Participates in meetings of branch offices to enlist their consistent support and heightened awareness of new products and services. Prospects for new business customers via networking, cold-calling and telemarketing. Successfully develops new business and manages relationships to retain business over the long-term. Tracks and reports sales results on a monthly basis. Insures the profitability and credit quality of the portfolio in accordance with Spencer’s credit policy. Manages the day-to-day credit process, including credit write-ups, customer inquiries and deal structures. Gathers financial information, prepares loan proposals and manages several aspects of the underwriting function. Monitors quality of existing accounts, verifying that loans conform to policy.

Qualified candidates should possess a College Degree, or equivalent related business experience along with a minimum of 3 years C&I lending experience. Excellent communication, organizational and customer service skills. Strong sales skills to facilitate and cultivate leads is essential. Credit and risk analysis skills required – with a working knowledge of various financing options. Capability of working independently in a fast-paced and changing environment. Basic knowledge of word processing and spreadsheet software required.

Commercial Real Estate Loan Officer

Department:  Commercial Real Estate Lending
Location: 
Elmwood Park (Corp. HQ)

Responsible for establishing, maintaining and developing CRE business with clients/prospects to meet departmental goals, while achieving maximum profitability and growth through effective sales and services.  Attends to the needs of commercial real estate clients seeking loans.  Prospects for new business customers via networking, cold-calling and visiting potential clients in-person.  Monitors the quality of existing accounts by verifying conformance to existing policies, ensuring that necessary documentation is complete and by conferring with superiors regarding difficult or sensitive issues.  Expedites the resolution of customer problems and complaints.  Ensures strong, effective market share of the products and services by providing direction and information on the products and applications and related services.  Keeps abreast of the products, applications, technical service, market conditions, and competitive activities.  Coordinates with underwriters and closes new loans/modifications as needed.  Performs other duties as required.

Qualified candidates should possess a College Degree, or equivalent related business experience along with a minimum of 3 years Commercial Real Estate origination experience. Excellent communication, organizational and customer service skills. Strong sales skills to facilitate and cultivate leads is essential, along with a thorough understanding of the CRE product line.  Basic knowledge of commercial real estate underwriting requirements and procedures needed.  Goal-oriented individual with excellent teamwork skills capable of working independently in a fast-paced and changing environment.

Universal Banker II (Full-Time)

Department: Retail Banking
Location: Westfield

Responsible for generating leads, building new customer relationships and maintain existing ones. Acquires and deepens the branch customer base through a variety of proactive sales and service activities, including participating in external community development events as needed. Develops and strengthens customer relationships by demonstrating ownership, resolving customer problems efficiently and turning servicing requests/routine transactions into sales opportunities. The position is also responsible for assisting customers with using Financial Center technology including Interactive ATMs, online banking, mobile banking and online account openings. Assists management in an operational supervisory capacity. Balances daily branch settlements and conducts customer transactions when required.  Assists management in an operational supervisory capacity.

Qualified candidates should possess a high school degree or a combination of education and related business experience. Minimum of 5 years CSR/Sales experience, or equivalent within a banking environment. Excellent verbal and written communication skills, as well as organizational skills. Excellent customer service, interpersonal and sales skills required. Proficiency with banking software required. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E.C act of 2008 and Regulation Z. Comfortable with technology used in Financial Center (tablet/smart phone/computer).

Universal Banker I (Full-Time)

Department: Retail Banking
Location: Clifton

Seeks and develops new customer relationships using Spencer’s sales process.  Resolves customer account issues by providing solutions consistent with bank policy and sound customer services practices.  Provides guidance to CSRs in complex customer transactions, balancing daily branch settlements and conducting customer transactions when required.  Assists branch management in an operational supervisory capacity as directed by Branch Management.  Develops and monitors branch initiatives in generating new business opportunities.  Participates in the Bank’s Community activities.

Qualified candidates should possess a high school degree or a combination of education and related business experience. Minimum of 5 years CSR/Sales experience, or equivalent within a banking environment. Excellent verbal and written communication skills, as well as organizational skills. Excellent customer service, interpersonal and sales skills required. Proficiency with banking software required.

Customer Service Center Representative (Full-Time)

Department: Retail Banking
Location:
Elmwood Park (Corp. HQ)

Responsible for performing basic customer service duties, including assisting internal and external customers with account-related information, deposit and loan rates, product features/benefits, account openings, loan applications and problem resolutions. Provides quality customer service and actively participates in the bank’s business development activities including outbound customer service sales calls.

Qualified Candidates should possess a High School degree, GED or some equivalent related business experience.  A minimum of one year experience in a call center or bank branch, which would include direct and indirect customer service experience, is required. Excellent telephone speaking skills, as well as customer service and communication skills required. Proven capability to proficiently and effectively present information to all levels of employees and customers is necessary. Proficiency with various software programs including word processing and spreadsheet applications. Fluency in Spanish or Polish a plus.

Teller Positions (Part-Time)

Department: Retail Banking
Location: Various Branches

Responsible for performing basic teller duties, including receiving and processing customer transactions; preparing and maintaining various reports and records. Actively participates in the Bank’s new Business Development activities.

Qualified candidates should possess a High School Degree, GED or some equivalent related business experience. Cashier/customer service/retail sales experience preferred. Excellent communication skills and mathematical proficiency required. Exposure to personal computer based software preferred.