Opportunities

Assistant Financial Center Manager

Department: Retail Banking
Location: Clifton, NJ

The Assistant Financial Center Manager generally has more experience and provides exceptional customer service while attending to customers’ needs. The AFCM creates and fosters a cohesive team and promotes a positive work environment while overseeing the Financial Center Service Reps who perform both routine financial transactions and/or customer service functions. May cover multiple branches within the region. Assists FCSRs with more complex tasks and schedules the workflow.

Demonstrates sound judgment and accountability with operational standards. Provides leadership, conflict resolution, process improvement and communication to the Financial Center Service Reps. Responsible for performing audit functions, participates in daily branch opening and closing procedures and required to perform operational tasks, coaching and performance management.

In the absence of, or assisting the Financial Center Manager, responsible for the overall branch management including but not limited to operations, sales management and productivity.

AT & Financial Center Manager II

Department: Retail Banking
Location: Edison, NJ

The AT & Financial Center Manager (FCM) II is generally more experienced and is responsible for managing the day-to-day operations of the branch, the internal sales process and customer experience.  They are responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management.

This position is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards. This position is also responsible for security of equipment and premises, financial controls, collections and loss handling, as well as daily opening and closing procedures. In addition, the incumbent may supplement platform sales and service responsibilities as required.

The AT & FCM II is also responsible for the coaching, performance management and talent management of direct reports.

Approximately 75% of the FCMs time is spent in the branch managing, observing, coaching and driving the internal sales and operational processes of the branch.  Approximately 25% of their time is spent outside the branch developing business and participating in community/business related activities/events.

Financial Center Service Representative (Full-Time & Part Time)

Department: Retail Banking
Location: Various Locations, NJ

Financial Center Service Representative (FCSR) is responsible for processing a variety of financial transactions including check cashing, withdrawals, deposits and loan payments.  This position is responsible for managing and balancing a cash drawer and preparing daily paperwork according to branch procedures.  Responsible for engaging clients during their transaction to identify any customer needs and refer them over to the platform for fulfillment.   Provides an extraordinary customer experience by executing Spencer’s customer service behaviors with every client interaction.  Supports the Assistant Financial Center Manager with teller line and end of day proof functions. Works under general supervision.

VP Business Development Officer

Department: Retail Banking
Location: Various Locations, NJ

Responsible for the cultivation and development of Centers of Influence (COIs) that refer profitable new business relationships that have strong commercial non-interest-bearing deposit, cash management and commercial lending needs. Also works closely with the Market Manager, Retail Financial Center Management, the Business Banker, and the C&I and CRE Lenders in support of the above-mentioned expectations. The BDO will focus on developing relationships with “deposit rich” industries and companies with annual revenues greater than $5mm.

AVP & Senior Portfolio Manager

Department: Portfolio Management
Location: Elmwood Park, NJ

Responsible for preparing annual review memos for existing borrowers tied to the commercial lending loans portfolios. The Portfolio Manager will be assigned a portfolio of C&I facilities to manage.