Important Notice
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  Important Information
Financial Center Updates & Important Information Read More

As the virus transmission rate continues to increase again in New Jersey, we’d like to inform you that we will be closing our lobbies to the general public effective Monday, December 7, 2020. If you need to conduct business inside one of our financial centers, you will be required to schedule an appointment.  However, we will be operating our drive-up facilities as normal.  Please see our revised hours of operation and financial center contact information. Financial Center Locations

Prior to visiting us, please check our “locations” section on the website for updated financial center accessibility.  We appreciate your patience as we do our part to protect you and our employees from the spread of COVID-19. Financial Center Locations

Learn about all the ways Spencer is creating a safe and secure environment. Read More

We continue to stay committed to you during this difficult period.  View an updated message from our Chairman and CEO. Read More

Mortgage Servicing Notice for Error & Information Requests

The following outlines the Error Process for Information Requests for your mortgage account at Spencer Savings Bank, SLA.

If you think an error has occurred on your mortgage account or if you need specific information about the servicing of your loan, please write us at:

Spencer Savings Bank, SLA
Attention: Loan Administration Department
611 River Drive
Elmwood Park, NJ 07407

All written requests for information or notices of error should contain the following information:

  1. Your name
  2. Account number
  3. Property address
  4. Description of the error and explanation as to why you believe it is an error or request for specific information regarding the servicing of your loan
  5. Current contact information so we may follow up with you