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Mortgage Servicing Notice for Error & Information Requests

The following outlines the Error Process for Information Requests for your mortgage account at Spencer Savings Bank, SLA.

If you think an error has occurred on your mortgage account or if you need specific information about the servicing of your loan, please write us at:

Spencer Savings Bank, SLA
Attention: Loan Administration Department
611 River Drive
Elmwood Park, NJ 07407

All written requests for information or notices of error should contain the following information:

  1. Your name
  2. Account number
  3. Property address
  4. Description of the error and explanation as to why you believe it is an error or request for specific information regarding the servicing of your loan
  5. Current contact information so we may follow up with you